Answers from your local tax office
Questions? We’re here to help.
Start with the answers below. For a question about your own return, call our office and we’ll talk it through.
Before you file
A few quick answers to the questions we hear most often.
What should I bring to have my taxes prepared?
Make sure you have everything you need before your visit. Open our checklist, then print a copy to help you gather your tax documents. Open & Print the Checklist →
Can I drop off my tax documents?
Yes. Drop them off at our office. We’ll call or text when your return is ready for review and pickup.
Do you prepare self-employed and small-business returns?
Yes. Bring records of your business income and expenses, and we’ll discuss your return with you.
Do you offer e-file and direct deposit?
Yes. We offer electronic filing and direct deposit when available for your return. Bring the correct bank routing and account numbers.
What are your office hours?
During tax season (January 2–April 15), we’re open Monday–Friday, 9 AM–5 PM, and Saturday, 9 AM–1 PM. Sunday: Closed. After April 15, we’re available by appointment only. Call or text (478) 743-8299 to schedule.
Can I file a return for an earlier year?
We prepare prior-year returns. Call us about the year you need and which documents to bring.
Where is my federal refund?
Check the latest status of your federal tax refund directly with the IRS.
Check IRS refund status →Can I check my return status?
Current Clients can check the status of returns prepared by Express Income Tax. This is separate from IRS refund tracking.
Check my return status →Opens Taxinfonet, our outside return-status service, which asks for your Social Security number.
Still have a question?
Give our office a call. We’ll help you find the right next step for your tax questions. Why Choose Express?